Privacy policy

Information you provide

We collect account details such as your name and email, messages you send us, and the business information you submit for a project. This can include products, services, contact details, branding, and requested workflows. Please avoid submitting customer databases, passwords, payment details, or sensitive personal information in your request.

How information is used

Information is used to create and secure your account, respond to enquiries, assess and deliver your requested service, provide project updates, and maintain the website. We use the details you submit to understand and configure your project.

Service providers

The website uses Supabase for authentication, database services, and private logo storage. Vercel hosts the application when deployed on the intended production platform. Retexia’s automation service may use n8n and an email provider to process requests and send service communications. Providers receive information needed for their role.

Any additional integrations or AI services for your Lingo project will be discussed as part of the agreed scope. Your onboarding request is not automatically submitted to an AI model by this website.

Cookies and saved drafts

Essential authentication cookies keep you signed in and help secure your session. Onboarding drafts are saved to your account while you complete the form. This website does not include advertising cookies or marketing analytics by default.

Access and security

Your account is protected by authentication and database access rules. Project details are restricted to your account and authorized service operations. No online system can guarantee absolute security; use a strong, unique password and keep your sign-in details private.

Retention and your choices

Information is retained while needed to manage your account, provide the requested service, meet applicable obligations, or resolve a dispute. You can edit your profile and project contact details in your account. To request access, correction, deletion, or information about retention and international processing, contact Retexia. Requests are considered subject to applicable requirements and the information needed to complete them.

Changes and questions

We may update this policy when the service changes. Material changes affecting an existing project will be communicated through an appropriate service channel. Please contact us with any privacy questions.